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Abstract
The objective of the present study was to evaluate the response times of the clinical laboratory for patients of the emergency service of the Doctor José Renán Esquivel Children's Hospital, who attended the consultation in the second quarter of 2016. As for the design, the Descriptive Method was applied. retrospective Universes composed of patients who came to the hospital's emergency room and who required clinical analysis between the months of April to June 2016: Universe # 1: 5,000 patients with clinical hematological analysis. 357 samples analyzed. Universe # 2: 3,023 patients with clinical analysis of general chemistry. 342 samples analyzed. Universe # 3: 1,689 patients with clinical analysis of urinalysis. 313 samples analyzed. Universe # 4: 420 patients with clinical analysis of parasitology. 201 samples analyzed. In terms of materials and methods, the information was generated through the review and documentary analysis of the medical applications entered into the MODULAB clinical laboratory information system. As a conclusion of the study, it was identified that the section with the highest percentage of clinical laboratory reports out of time is general hematology with 40.62% followed by the general chemistry section with 25.14%. All sections comply with global response times less than 1:00:00 hour, but there are trends in extended response times in morning and evening hours.
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